Does the price include shipping?+
Yes. Every machine includes free curbside freight delivery to the lower 48 contiguous states. There are no shipping fees added at checkout — the price shown is the price you pay for the machine.
How long does delivery take?+
Most machines ship from our US warehouses within 1–2 business days of payment confirmation. Estimated delivery to the contiguous US is typically 5–30 business days depending on the machine and your location. Each product page shows the estimated delivery window.
What is included with each machine?+
Included items vary by machine and are listed on each product page. Most mini excavators include at least one digging bucket, a hydraulic thumb, and a basic tool kit.
Can I pay by credit card?+
Yes. Call us at (888) 445-7291 for secure card payments over the phone. We also accept bank wire transfer and business or cashier's checks.
What warranty do the machines carry?+
Warranties vary by model — from 1 year to up to 36 months on select models. Each product page specifies the exact warranty coverage. All machines include lifetime free technical support regardless of warranty status.
Can I pick up my machine instead of having it shipped?+
Machine pickup is not available at our facilities. All orders ship by freight from our US warehouse locations.
How does freight delivery work?+
Your machine is delivered curbside by flatbed truck. A forklift or liftgate is strongly recommended at the delivery site. Our carrier will contact you to schedule a delivery window in advance.
What if my machine arrives damaged?+
Inspect your machine before signing the delivery receipt. Note any visible damage on the delivery paperwork. Contact us within 48 hours of delivery at (888) 445-7291 — freight damage claims must be filed promptly.
Are attachments compatible with third-party brands?+
Yes. All machines in our catalog use universal quick-attach systems compatible with standard excavator and skid steer attachment brands.
Do you ship to Alaska, Hawaii, or outside the US?+
Contact us for a freight quote. Shipping to Alaska, Hawaii, and international destinations is available but priced separately due to carrier requirements.
How do I get technical support?+
Call (888) 445-7291 or email support@ironforgeequipment.shop with your order number and machine serial number. Our US-based technical team is available Monday–Friday, 8am–6pm CT, and responds to emails within 1 business day.
What is your return policy?+
We accept returns within 30 days of delivery for machines in original, unused condition. See our full Return Policy for details. Return freight is the buyer's responsibility unless the return is due to a defect or our error.